Returns & Exchanges
At The HomeCentric, we want you to love your home decor, which is why we offer a hassle-free 30-day return policy for all unused and unwashed items. If your purchase doesn't perfectly complement your space, we are here to ensure a smooth exchange or refund process.
Initiate Your Request
Log into your account or contact our support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its original, pristine condition.
Ship the Item
Affix the provided return label or ship the package through your preferred carrier to our specified fulfillment center address.
Receive Refund or Exchange
Once our quality control team inspects the returned item, we will process your full refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing